Whether you're looking for the perfect South Australian gift box, sending a thoughtful gift to someone special, or organising corporate gifting for your business, we're here to help.
Below you'll find answers to our most frequently asked questions about our gift boxes, delivery, creating your own hamper, corporate orders, and more.
If you can't find what you're looking for, please get in touch. We'd love to help you create the perfect gift.
Ordering is easy. Simply browse our collection of gift boxes or create your own, add your chosen items to your cart, and complete the secure checkout process. If you're ordering multiple gifts or need assistance with a corporate order, please contact us, and we'll be happy to help.
Yes. Contact us if you'd like to arrange delivery for a future date.
Yes. Every gift box includes the option to add a complimentary personalised gift message, making your gift even more meaningful.
Yes. Simply enter the recipient's delivery details during checkout, and we'll send the gift directly to them.
We accept secure online payments through our website.
If you need to make changes to your order, please contact us as soon as possible. We'll do our best to accommodate your request before your order has been prepared or dispatched.
We proudly showcase the best of South Australia, partnering with local makers and small businesses to create thoughtful, high-quality gifts that feel as good to give as they do to receive.
Absolutely. Our “Build Your Own” option lets you handpick from our range of locally sourced products to create something truly personal.
Absolutely. We understand every gift is unique. If you'd like to swap products or personalise one of our curated gift boxes, please get in touch, and we'll let you know what options are available.
Our gift boxes feature premium South Australian products, including artisan chocolates, gourmet foods, wines, craft beer, skincare, candles and locally made gifts. Each hamper is carefully curated to create a memorable gifting experience.
We proudly support South Australian businesses by sourcing the majority of our products from local makers, producers and artisans. While our focus is on showcasing South Australian products, some specialty items may be sourced from trusted Australian suppliers when required.
Absolutely. We have a wide range of alcohol-free gift boxes featuring gourmet food, chocolates, coffee, tea, candles, skincare and more.
Yes. We can help create gift boxes suitable for gluten-free, vegan, dairy-free or other dietary preferences. Contact us before ordering if you have specific requirements.
Yes. If there's a particular South Australian product or brand you'd like included, please contact us before placing your order. We'll do our best to accommodate your request, subject to availability.
Yes. You can either purchase one of our curated gift boxes or create your own by selecting from our range of South Australian products.
Yes. We have gift boxes suitable for birthdays, anniversaries, settlements, corporate gifting, thank you gifts, new baby celebrations, Christmas, Mother's Day, Father's Day and many other special occasions. If you're looking for something specific, we're happy to help you find the perfect gift.
Yes, you can. Due to licensing restrictions, alcohol cannot be more than 50% of the total order, and the recipient must be 18+. ID may be required on delivery.
Yes, we deliver our South Australian gift boxes right across Australia. Whether your recipient is local or interstate, we've got you covered.
Delivery times vary depending on the destination. Most South Australian deliveries arrive within a few business days, while interstate deliveries may take a little longer.
Shipping costs are calculated at checkout based on the delivery location and the size of your order. You'll see the shipping cost before completing your purchase. We also offer free shipping for orders over $99.
Yes. Many of our boxes feature beautiful South Australian wines. When your box contains alcohol, both you and your recipient need to be 18 or over, and we send it using Australia Post's dedicated wine delivery service so it arrives safely. On delivery, the recipient may be asked to show ID confirming they're over 18, so it's best if someone's home to receive it. If no one's available, the parcel is held safely at the nearest post office for collection.
If no one is home at the time of delivery, our couriers will leave the gift in a safe place where possible (excluding alcohol). If a safe place isn't available, a calling card will be left with instructions to arrange redelivery or collection. Rest assured, your gift will still arrive safely and beautifully presented.
Where tracking is available, you'll receive tracking information once your order has been dispatched so you can follow its progress.
Yes. We deliver gift boxes across metropolitan and regional Australia.
Yes. We ship via Australia Post, so PO Boxes, Parcel Lockers and Parcel Collect are all fine.
All products are carefully packed to help ensure they arrive safely and in excellent condition.
Where possible, we'll work with you to deliver your gift close to your preferred date. For Adelaide metro orders, we can often deliver on a specific date, and Melanie personally delivers many local orders. If you have a date in mind, mention it in your order notes or email us and we'll confirm before you order.
Yes, you can. Please allow 1-2 business days for collection as boxes are made to order.
No, sorry. Even though many of our customers are located outside Australia, we only deliver within Australia.
Please double-check the delivery address — once dispatched, we can't redirect. Returned parcels may incur a redelivery fee.
Yes. We can include your company branding, personalised messages and create custom gift boxes that reflect your business.
Yee. We love working with businesses to create memorable client gifts, settlement gifts, and team surprises. Get in touch to create something custom.
Yes, an invoice or quote can be issued for payment or after purchase.
No. We can assist with anything from a single client gift through to large corporate orders.
Yes. We offer branding options for corporate gifting, including personalised gift messages and other custom touches. If you're planning a corporate gifting campaign, please contact us to discuss your requirements.
Yes. We can organise deliveries to multiple recipients across Australia, making staff and client gifting simple.
Yes. Volume pricing is available for larger corporate orders. Please contact us for a tailored quote.
Absolutely. Whether you're thanking valued clients, recognising employees, celebrating milestones or welcoming new team members, we're happy to help you select the perfect gift. We'll work with you to recommend gift boxes that suit your recipients, occasion and budget, making corporate gifting simple and memorable.
We help businesses across Australia create memorable gift boxes for staff, clients and events.
Home-based family Belair business, award winner (Best Home Based Business 2021, McLaren Vale Business & Tourism Association), personally curated and packed.
100% SA products, direct relationships with makers, personal Adelaide delivery, every box packed by hand — not a warehouse.
Every purchase supports South Australian businesses, artisans and producers while giving your recipient something unique and locally sourced.
We proudly source products from local South Australian makers and small businesses.
Yes. Every gift box includes a complimentary personalised gift card, allowing you to add your own message.
Yes. We can often customise ribbon colours, packaging and presentation for special occasions or corporate gifts.
We take great care when preparing every order. If your gift arrives damaged, please contact us as soon as possible with your order details and photos of the damage so we can investigate and work towards a suitable solution.
Due to the nature of our products, we generally cannot accept returns for change of mind. If there's an issue with your order, please contact us, and we'll be happy to assist. For full details, please refer to our Refund Policy.
Occasionally, a product may become unavailable. If this happens, we'll substitute it with a similar item of equal or greater value that complements the overall gift box, while maintaining the same high quality.
We'd love to hear from you. You can get in touch via our Contact Us page, email us, or give us a call. We'll get back to you as soon as possible and are always happy to help with gift recommendations, custom orders or any questions you may have.
At Unveiling SA, we proudly showcase the very best of South Australia through beautifully presented gift boxes filled with locally sourced products. Whether you're celebrating a birthday, welcoming a new baby, thanking a client, recognising an employee or sending a heartfelt gesture, our carefully curated gift boxes make every occasion memorable.
Our FAQ page has been created to answer the questions we receive most often, making it easy to shop with confidence. From delivery and custom gift boxes to corporate gifting and Australia-wide shipping, we're here to make gifting simple.
We're always happy to help.
Whether you're choosing the perfect gift, organising a corporate order, or simply need some advice, our friendly team is only a phone call or email away.
